Rajabazi believes gaming should be a healthy form of entertainment — not a source of stress or problems. We care about the mental and financial well-being of every user, and provide all the tools and support needed for responsible gaming.
Responsible Gaming means enjoying gaming as a leisure activity where you stay in full control of your time, money, and emotions. At Rajabazi, responsible gaming means:
"Gaming is entertainment. If you want to win Compulsive then it's no longer entertainment."
"Only play with money you can afford to lose — not essential expenses or savings."
"Betting out of anger or frustration after a loss only makes things worse. Take a break."
"There's no guaranteed way to win. Every game based on chance."
We provide a range of effective tools to help you stay in control of your gaming.
Set a maximum daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately. Decreasing your limit is instant; increasing it requires a 24-hour waiting period.
Set a maximum time limit for each gaming session. Once the time is up, you'll automatically receive a warning and, if needed, be logged out.
Set a limit on how much you can lose within a given period. This protects you from significant losses and helps you enjoy gaming within your budget.
Take a break from gaming for a set period — anywhere from 1 day to 6 weeks. Your account remains active during this time, but you won't be able to play.
Use Self-Exclusion for an extended break — from 6 months up to permanent. Once active, you won't be able to log in or receive any promotional emails.
View a detailed report of your gaming history, spending, and time usage. Understand your own patterns and make any adjustments you need.
Using Rajabazi's safety tools is simple. Just a few steps and you're in full control of your gaming.
Log in to your Rajabazi account and go to the profile menu.
Click on the "Responsible Gaming" option.
Pick what works for you — deposit limit, session time, cooling-off, or self-exclusion.
Set your preferred values and click the "Save" button.
A confirmation email will be sent to your address once the limit takes effect.
Set a realistic deposit limit that takes your monthly income and expenses into account. Experts recommend keeping your gaming budget to no more than 5% of your total income.
Set a session length — 30 minutes, 1 hour, or a custom duration. When the time is up, you'll receive a pop-up alert.
Self-exclusion is the most effective tool for a complete break when things get serious. Once activated, it cannot be easily reversed.
Need Support? If you run into any issues using the tools, please contact our At the Help Center or reach us directly via live chat.
If you notice any of these signs in yourself or someone you know, seek help right away.
If you recognize any of the signs above: Please stop playing and get in touch with us. We're here to help — no judgment.
Think through the questions below honestly. This isn't a test — it's simply a chance to check in with yourself.
1. Do you find yourself gaming beyond your budget?
2. After a loss, do you find yourself placing bigger bets to try to win it back?
3. Is gaming affecting your daily responsibilities, family life, or sleep?
4. Have you ever lied to family members about how much you spend on gaming?
5. Do you turn to gaming to relieve stress or anxiety?
Results breakdown: If you answered "sometimes" or "often" to more questions than not, please speak with our support team or use our tools to set limits. Remember — asking for help is a sign of strength, not weakness.
We don't just provide games — we're also committed to the long-term well-being of our users.
Every user's age is verified through a rigorous KYC process.
Our Bengali-speaking support team is available anytime to help you.
If unusual gaming patterns are detected, we take the necessary steps.
All our policies are written in plain Bengali — no hidden terms.